Manage

Monitor psychosocial risk and maintain compliance over time

Manage psychosocial risk on an ongoing basis with structured task tracking, control monitoring, and effectiveness reviews. ReFresh ensures controls remain effective, obligations are met, and evidence is always ready.

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UNIVERSAL BENEFITS

Everything needed to manage psychosocial risk

uNIVERSAL BENEFITS

Everything needed to manage psychosocial risk

UNIVERSAL BENEFITS

Everything needed to manage psychosocial risk

Action & Task Tracking

Evidence Collection

Policy & Document Mangement

Testing & Verification

Effectiveness Reviews

Keep psychosocial risks actively managed over time

Once a risk is identified, maintain ongoing follow-up on remediation, task tracking, and controls. Track tasks from incidents, risk assessments, consultations, and audits in one place. Assign owners, set due dates, and ensure follow-up on psychosocial risk does not drift or stall.

How Action and Task Tracking Works

Action & Task Tracking

Evidence Collection

Policy & Document Mangement

Testing & Verification

Effectiveness Reviews

Keep psychosocial risks actively managed over time

How Action and Task Tracking Works

Built-in management

Manage psychosocial risk with structured, defensible processes

Move away from disconnected to-do lists, inbox reminders, and manual registers. ReFresh brings task tracking, evidence management, and effectiveness reviews into one integrated system, giving organisations ongoing visibility into compliance status.

What this enables

Track tasks from incidents, assessments, and audits in one system
Maintain current evidence for all active controls
Identify overdue items and compliance gaps across teams
Schedule and track effectiveness reviews
Produce clear, audit-ready evidence for boards and regulators

Built-in detection

Detect psychosocial risk with structured, compliant processes.

ReFresh brings psychosocial risk detection into one structured system. Deploy flexible risk surveys, manage incident reporting, and capture concerns without complex configuration. Build workflows for issue escalation, supervisor notification, and internal review, all maintaining appropriate confidentiality settings.

No more disconnected surveys or spreadsheets.
No more unclear reporting pathways or missing records.

Psychosocial Risk Assessment

ReFresh operationalises your organisation's risks against the 17 psychosocial hazard categories defined by ISO 45003, SafeWork Australia, and Comcare.

A structured methodology for identifying, assessing, and treating risks, providing a defensible framework for ongoing compliance, governance, and reporting.

Explore the Psychosocial Risk Survey

Continuous risk data

Detect psychosocial risk signals such as job demands, support, role clarity, conflict, and leadership insights as they evolve.

Live scoring

Maintain a psychosocial risk score for every team, department, or location.

Measurable indicators

Generate trackable measurements mapped to indicators aligned with board and regulator expectations.

Track your health

Create a defensible trail of psychosocial risk and psychosocial health over time for compliance and investigations.

Companies gain 60% greater visibility into psychosocial hazards within a week of implementing ReFresh

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ReFresh has been a game-changer. It gives us a real-time view of how our people are feeling across every platform, making it easier to act fast, build a stronger culture & handle our people compliance needs.

Josh Carder

CEO, Amped HQ

GOT QUESTIONS?

Frequently asked questions

Does ReFresh integrate with our existing HRIS and WHS systems?

Yes. ReFresh integrates with major HRIS and WHS platforms including: * HiBob * Employment Hero * BambooHR * Workday * Deel * DoneSafe Integrations are configured during onboarding so that employee data, incident information, and other relevant records can flow between systems without manual duplication. If you are using a system with an API, it is likely we can connect to it. Integrations are optional and configured based on what adds value, so ReFresh fits into your existing environment rather than forcing you to change it.

How does ReFresh handle multi-site or multi-state organisations?

ReFresh is built for organisational complexity: * Site-level configuration: you can set up individual sites, offices, or business units with their own risk profiles, survey schedules, and control assignments. * Jurisdiction mapping: each site is mapped to the relevant state or territory WHS framework, so the compliance requirements displayed are specific to that location. * Rolled-up national view: while each site has its own data, leadership can view aggregated dashboards across the entire organisation to identify trends and compare risk profiles. * Flexible permissions: site managers can be given access only to their own location's data, while central teams see everything. This is particularly important for organisations operating across multiple Australian states, where the regulatory requirements differ.

Can we use just parts of the platform rather than the whole thing?

Yes. ReFresh is modular: * If you already have incident reporting in DoneSafe and engagement surveys in Culture Amp, you do not need to replace those. * You can use ReFresh for the capabilities your existing tools do not cover, such as risk assessment, compliance frameworks, legislation tracking, control management, and board reporting. * Incident data from other systems can be pulled in via integration, so everything connects without duplication. Several of our clients use ReFresh alongside existing WHS and HR platforms, running the psychosocial-specific compliance layer through ReFresh while keeping their other tools in place.

How are access controls and confidentiality managed?

ReFresh supports up to 45 different permission levels: * Admin users (HR, WHS, compliance leads) have access to the full view including risk registers, investigations, and reporting. * Individual employees see only their own submissions through a simplified personal view. * Sensitive cases (bullying complaints, active investigations) can be restricted to specific named users. * Board directors can receive their own governance-level view or automated reports. This is particularly important for psychosocial data, where confidentiality is not just good practice but a regulatory expectation.

Does ReFresh include a whistleblowing function?

ReFresh includes anonymous incident reporting, but it is not a dedicated whistleblower protection platform: * Employees can raise psychosocial concerns anonymously through the platform. * If your organisation has a separate whistleblowing channel (through an external provider), ReFresh sits alongside it. * The anonymous reporting function is designed specifically for psychosocial hazard and incident reporting rather than broader corporate whistleblowing.

How do investigations work in ReFresh?

When a psychosocial incident is reported, it enters a structured investigation workflow: * Assignment: the incident is assigned to an investigator with the appropriate access level. * Evidence collection: the investigator can attach documents, notes, interview records, and other evidence directly to the case. * Status tracking: the investigation moves through defined stages (received, under investigation, resolved, closed) with time stamps at each step. * Outcome recording: the final outcome, including any controls implemented as a result, is documented and linked back to the relevant risk register entry. * Audit trail: every action taken during the investigation is recorded, creating a complete evidence chain if the matter is ever reviewed by a regulator. The investigation workflow ensures nothing falls through the cracks and that every case has a documented resolution.

Is there a demo environment where we can explore the platform ourselves?

We offer multiple ways to see the platform: * Guided demo: Our team walks you through the platform in the context of your specific organisation and risk profile. * Interactive walkthrough: Available on our website for a quick self-guided look before booking a full demo. * 14-day free trial: Start exploring the platform and kick off your psychosocial compliance journey at your own pace.

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