RISK INTELLIGENCE

Understand psychosocial risk across your organisation

Understand psychosocial risk across your organisation

Understand psychosocial risk across your organisation

Most organisations cannot answer a basic question: what psychosocial hazards exist in your workplace, and where do they concentrate? ReFresh replaces annual snapshots and scattered spreadsheets with structured visibility across your entire workforce.

Book a demo

Book a demo

A wide, contemplative shot of a large open-plan office taken from ground level at the far end of the floor, looking down the length of the space. The office is full and active — forty or fifty workers visible across the frame at varying distances, working at desks, moving between areas, talking in small groups. In the very foreground, slightly off-centre, a single figure stands still among the motion: a head of workplace safety in her mid-40s, paused mid-walk with a coffee in hand, looking out across the floor with an expression of quiet, searching attention — not concern, not surveillance, but the focused gaze of someone trying to see something that is not yet visible. The scene captures the foundational question the entire risk intelligence pillar exists to answer: what is actually happening across this workforce, and where does it concentrate?

How risk intelligence works

How your organisation identifies and understands psychosocial risk

uNIVERSAL BENEFITS

How your organisation identifies and understands psychosocial risk

How risk intelligence works

How your organisation identifies and understands psychosocial risk

Psychosocial surveys

Analytics and dashboards

Risk register and assessment

A woman in her 30s sitting in a quiet breakout space at work, typing on a laptop with a calm, focused expression — as though she's writing something important and private. A second person, slightly blurred in the background, is walking past in the corridor, giving the scene a sense of everyday workplace life continuing around a private moment. The scene captures the feeling of having a safe, accessible channel to raise a concern — not dramatic or distressed, just someone using a system that exists and works.

Capture, triage, and investigate psychosocial incidents in one workflow

Workers report through anonymous or identified pathways. Each report is classified by type, severity, and location. A shareable link allows workers without platform access to submit directly. When investigation is warranted, structured workflows cover participant statements, root cause analysis, contributing factors, and corrective actions. Every step is time-stamped.

How Incidents and Investigations work

Psychosocial surveys

Analytics and dashboards

Risk register and assessment

Capture, triage, and investigate psychosocial incidents in one workflow

Workers report through anonymous or identified pathways. Each report is classified by type, severity, and location. A shareable link allows workers without platform access to submit directly. When investigation is warranted, structured workflows cover participant statements, root cause analysis, contributing factors, and corrective actions. Every step is time-stamped.

How Incidents and Investigations work

Psychosocial Risk Assessment

ReFresh operationalises your organisation's risks against the 17 psychosocial hazard categories defined by ISO 45003, SafeWork Australia, and Comcare.

A structured methodology for identifying, assessing, and treating risks, providing a defensible framework for ongoing compliance, governance, and reporting.

Explore the Psychosocial Risk Survey

A WHS manager in his mid-40s and a people-and-culture lead in her late 30s sitting at a wide desk in a calm, well-lit office, working through a structured process together. He has a laptop open showing a multi-step interface — a left-hand navigation panel with numbered stages and a main panel with form fields and dropdown selectors, visible in structure and colour but not legible. She is sitting beside him with a printed copy of the Code of Practice open to a specific page, one finger resting on a paragraph she has just referenced.

Continuous risk data

Detect psychosocial risk signals such as job demands, support, role clarity, conflict, and leadership insights as they evolve.

Live scoring

Maintain a psychosocial risk score for every team, department, or location.

Measurable indicators

Generate trackable measurements mapped to indicators aligned with board and regulator expectations.

Track your health

Create a defensible trail of psychosocial risk and psychosocial health over time for compliance and investigations.

A wide, quiet shot of a modern office at the transitional moment between afternoon and evening — the overhead lights are still on but the window light has shifted to a warm, golden late-afternoon quality. Three workstations are visible in a loose diagonal across the frame, each belonging to a different function. The nearest desk has a monitor showing a survey-style interface with coloured hazard indicators.

The psychosocial operating system

Connect every signal of psychosocial risk

Every hazard identified here flows through to controls in safety orchestration and resolves into governance evidence, producing the end-to-end traceability the regulation requires.

What this enables

  • Link incident reports, survey results, and early concerns in one system

  • Identify patterns across teams and locations

  • Surface concerns through structured channels while protecting confidentiality

  • Produce audit-ready evidence for boards and regulators

Built for psychosocial risk intelligence

Structured identification, not once-a-year snapshots

Surveys, incident reporting, analytics, and risk assessment in one system. Everything recorded, time-stamped, and linked to hazard categories.

No more disconnected surveys or spreadsheets. No more unclear reporting pathways or missing records.

Get Started

Get Started

A tight, grounded shot of a WHS coordinator's desk at the end of a productive day. The person is not visible — they have left for the evening. The desk tells the story: a single monitor showing a unified dashboard with four distinct panel sections — a survey completion tracker, an incident timeline, an analytics chart, and a risk register summary — all visible as coloured, structured shapes but not legible. The desk itself is tidy but lived-in: a keep cup with the lid off, a pen beside a closed notebook with a few page corners turned down, a lanyard coiled beside the keyboard.

82% of leaders using ReFresh identify psychosocial risk three months earlier than through engagement surveys.

82% of leaders using ReFresh identify psychosocial risk three months earlier than through engagement surveys.

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GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What does psychosocial risk detection mean?


What are the 17 psychosocial hazard categories?


How does ReFresh detect work?


How do the psychosocial surveys work? What do they measure?


Does ReFresh use automated or AI-based detection?


How does incident reporting work? Can employees report anonymously?


Is reporting confidential for workers?


How does Detect support audits and regulator requests?


Can we benchmark our results against other organisations?


GOT QUESTIONS?

Frequently asked questions

What does psychosocial risk detection mean?


What are the 17 psychosocial hazard categories?


How does ReFresh detect work?


How do the psychosocial surveys work? What do they measure?


Does ReFresh use automated or AI-based detection?


How does incident reporting work? Can employees report anonymously?


Is reporting confidential for workers?


How does Detect support audits and regulator requests?


Can we benchmark our results against other organisations?


Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Helping businesses build safer workplaces

Manage psychosocial risk end to end, from detection and assessment through to controls, oversight, and governance.

Request demo

Request demo

Helping businesses build safer workplaces

Manage psychosocial risk end to end, from detection and assessment through to controls, oversight, and governance.

Request demo

Request demo

Helping businesses build safer workplaces

Manage psychosocial risk end to end, from detection and assessment through to controls, oversight, and governance.

Request demo

Request demo