HUMAN RESOURCES Team
Support people safely, without exposing HR to unnecessary risk
ReFresh gives HR teams a secure, structured way to manage psychosocial concerns and sensitive people matters without relying on informal inboxes or ad hoc processes. Information is captured consistently and confidentially, allowing issues to be addressed early while protecting both employees and HR teams from unnecessary risk.
HUMAN RESOURCES Team
Support people safely, without exposing HR to unnecessary risk
ReFresh gives HR teams a secure, structured way to manage psychosocial concerns and sensitive people matters without relying on informal inboxes or ad hoc processes. Information is captured consistently and confidentially, allowing issues to be addressed early while protecting both employees and HR teams from unnecessary risk.
trusted by leading ASX & Global enterprises
trusted by leading ASX & Global enterprises
FEATURES
Surface people risk safely, without informal escalation
Not every concern belongs in an inbox.
ReFresh provides HR teams with secure, structured workflows for psychosocial concerns and sensitive matters. Information is captured consistently while protecting confidentiality and psychological safety.
This allows issues to be addressed early, without exposing individuals or HR teams to unnecessary risk.
Confidential intake with role-based access
Structured workflows for sensitive concerns
Reduced reliance on informal reporting
Clear documentation standards
Surface people risk safely, without informal escalation
Not every concern belongs in an inbox.
ReFresh provides HR teams with secure, structured workflows for psychosocial concerns and sensitive matters. Information is captured consistently while protecting confidentiality and psychological safety.
This allows issues to be addressed early, without exposing individuals or HR teams to unnecessary risk.
Confidential intake with role-based access
Structured workflows for sensitive concerns
Reduced reliance on informal reporting
Clear documentation standards
Surface people risk safely, without informal escalation
Not every concern belongs in an inbox.
ReFresh provides HR teams with secure, structured workflows for psychosocial concerns and sensitive matters. Information is captured consistently while protecting confidentiality and psychological safety.
This allows issues to be addressed early, without exposing individuals or HR teams to unnecessary risk.
Confidential intake with role-based access
Structured workflows for sensitive concerns
Reduced reliance on informal reporting
Clear documentation standards
Support fair and consistent handling of issues
Inconsistent handling creates risk and distrust.
ReFresh ensures psychosocial concerns follow defined processes with clear review steps and documentation. HR teams can support people confidently, knowing decisions are traceable and defensible.
Consistent handling across teams
Clear review and escalation pathways
Reduced personal exposure for HR
Defensible process documentation
Support fair and consistent handling of issues
Inconsistent handling creates risk and distrust.
ReFresh ensures psychosocial concerns follow defined processes with clear review steps and documentation. HR teams can support people confidently, knowing decisions are traceable and defensible.
Consistent handling across teams
Clear review and escalation pathways
Reduced personal exposure for HR
Defensible process documentation
Support fair and consistent handling of issues
Inconsistent handling creates risk and distrust.
ReFresh ensures psychosocial concerns follow defined processes with clear review steps and documentation. HR teams can support people confidently, knowing decisions are traceable and defensible.
Consistent handling across teams
Clear review and escalation pathways
Reduced personal exposure for HR
Defensible process documentation
Identify patterns before issues compound
Individual cases often signal broader problems.
ReFresh helps HR teams identify trends across workload, conflict, psychological safety, and organisational change. Emerging risks become visible early, enabling proactive intervention.
Trend analysis across teams and time
Early warning signals for systemic issues
Visibility during change and growth periods
Better-informed people strategy
Identify patterns before issues compound
Individual cases often signal broader problems.
ReFresh helps HR teams identify trends across workload, conflict, psychological safety, and organisational change. Emerging risks become visible early, enabling proactive intervention.
Trend analysis across teams and time
Early warning signals for systemic issues
Visibility during change and growth periods
Better-informed people strategy
Identify patterns before issues compound
Individual cases often signal broader problems.
ReFresh helps HR teams identify trends across workload, conflict, psychological safety, and organisational change. Emerging risks become visible early, enabling proactive intervention.
Trend analysis across teams and time
Early warning signals for systemic issues
Visibility during change and growth periods
Better-informed people strategy
Work alongside HR systems, not instead of them
ReFresh complements existing HR platforms.
It operates alongside HRIS and people tools, creating a clear separation between people operations and regulated psychosocial risk management.
No disruption to HRIS workflows
Clear boundary between support and compliance
Structured handoff between teams
Reduced compliance burden on HR
Work alongside HR systems, not instead of them
ReFresh complements existing HR platforms.
It operates alongside HRIS and people tools, creating a clear separation between people operations and regulated psychosocial risk management.
No disruption to HRIS workflows
Clear boundary between support and compliance
Structured handoff between teams
Reduced compliance burden on HR
Work alongside HR systems, not instead of them
ReFresh complements existing HR platforms.
It operates alongside HRIS and people tools, creating a clear separation between people operations and regulated psychosocial risk management.
No disruption to HRIS workflows
Clear boundary between support and compliance
Structured handoff between teams
Reduced compliance burden on HR
SECURITY & COMPLIANCE
Your data.
Always protected.
Your data.
Always protected.
Your data.
Always protected.
Refresh is GDPR, SOC2, & USDP compliant
Refresh is GDPR, SOC2, & USDP compliant
Security standards
We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.
Security standards
We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.
Security standards
We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.
Anonymous by design
Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.
Anonymous by design
Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.
Anonymous by design
Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.
Custom permissions
Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.
Custom permissions
Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.
Custom permissions
Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.
GOT QUESTIONS?
Frequently asked questions
Frequently asked questions
What makes ReFresh different from traditional survey tools?
ReFresh analyses anonymised language and behavioural patterns across workplace communication to identify emotional, psychosocial, and compliance signals.
What makes ReFresh different from traditional survey tools?
ReFresh analyses anonymised language and behavioural patterns across workplace communication to identify emotional, psychosocial, and compliance signals.
What makes ReFresh different from traditional survey tools?
ReFresh analyses anonymised language and behavioural patterns across workplace communication to identify emotional, psychosocial, and compliance signals.
Is ReFresh compliant with workplace and privacy regulations?
Yes. ReFresh is SOC 2, GDPR, and USDP compliant, and maps directly to ISO 45003 and Australian psychosocial risk regulations.
Is ReFresh compliant with workplace and privacy regulations?
Yes. ReFresh is SOC 2, GDPR, and USDP compliant, and maps directly to ISO 45003 and Australian psychosocial risk regulations.
Is ReFresh compliant with workplace and privacy regulations?
Yes. ReFresh is SOC 2, GDPR, and USDP compliant, and maps directly to ISO 45003 and Australian psychosocial risk regulations.
Can ReFresh integrate with our existing HR and communication systems?
Absolutely. ReFresh integrates with Slack, Teams, Zoom, Google Workspace, and leading HRIS, payroll, and CRM systems.
Can ReFresh integrate with our existing HR and communication systems?
Absolutely. ReFresh integrates with Slack, Teams, Zoom, Google Workspace, and leading HRIS, payroll, and CRM systems.
Can ReFresh integrate with our existing HR and communication systems?
Absolutely. ReFresh integrates with Slack, Teams, Zoom, Google Workspace, and leading HRIS, payroll, and CRM systems.
How long does implementation take?
Enterprise setup can be completed in under four weeks, including data mapping, access provisioning, and initial model calibration.
How long does implementation take?
Enterprise setup can be completed in under four weeks, including data mapping, access provisioning, and initial model calibration.
How long does implementation take?
Enterprise setup can be completed in under four weeks, including data mapping, access provisioning, and initial model calibration.
Can ReFresh support multinational teams?
Yes. Our system is language, culture, and region adaptive, supporting global emotional and compliance frameworks.
Can ReFresh support multinational teams?
Yes. Our system is language, culture, and region adaptive, supporting global emotional and compliance frameworks.
Can ReFresh support multinational teams?
Yes. Our system is language, culture, and region adaptive, supporting global emotional and compliance frameworks.