Risk Intelligence
ReFresh's risk intelligence capabilities help you spot patterns, identify trends, and respond proactively to psychosocial hazards before they escalate. With risk score monitoring, emerging risk flagging, and configurable alerts, leadership stays informed about critical risks while maintaining appropriate confidentiality.
Visibility
Track psychosocial risk levels across your organisation
ReFresh aggregates data from incident reports, risk submissions, and surveys to provide ongoing visibility into psychosocial risk levels. Risk scores are calculated across each of the 17 hazard categories and can be viewed at organisation, department, team, or location levels.
Monitor how risk scores change over time to identify trends. See which areas of your organisation have elevated risks requiring attention. Compare risk profiles across different teams to understand where to focus resources and interventions.
Early warning
Identify new psychosocial risks before they escalate
ReFresh helps you identify emerging psychosocial risks by tracking reporting patterns across hazard categories. When you see multiple reports about similar issues, new types of incidents appearing, or gradual increases in certain hazard categories, you can flag these as emerging risks for closer monitoring.
This visibility allows you to investigate and address risks proactively rather than waiting for a serious incident. Review frequency and recency of reports to distinguish between isolated incidents and developing patterns.
Notifications
Ensure the right people know about critical risks
Configure ReFresh to notify designated personnel about high-severity incidents and risk concerns. Set up notification preferences based on hazard category, location, or severity level to ensure the right people are informed when risks need attention.
All alerts respect the confidentiality settings of the underlying reports. Identity-protected submissions never expose reporter identity while still triggering appropriate notifications. Alert recipients receive enough information to understand the risk and take action without knowing who submitted the report.
Insights
Understand how psychosocial risks change over time
ReFresh's trend analysis tools show how psychosocial risks evolve across weeks, months, and years. Identify seasonal patterns, understand the impact of organisational changes, and measure how interventions affect risk levels. Trend data can be filtered by hazard category, location, department, or other attributes.
Trend analysis helps you demonstrate continuous improvement to regulators and stakeholders. Show how risk scores have decreased following targeted interventions. Identify which hazard categories persistently need attention. Build evidence-based arguments for resource allocation to psychosocial risk programs.
Evidence Ready
Generate reports that demonstrate active risk management
ReFresh provides comprehensive reporting capabilities that show regulators, leadership, and other stakeholders how your organisation is managing psychosocial risks. Export risk intelligence data for WHS reports, board presentations, or compliance audits.
Reports can be configured to show aggregate risk scores, trend data, incident volumes, survey results, and response actions - all the evidence needed to demonstrate that you're meeting your WHS obligations for psychosocial risk management.
Confidentiality
Gain insights while protecting reporter identity
ReFresh's risk intelligence capabilities are designed to provide actionable insights without compromising the confidentiality that makes employees willing to report. Aggregate data, minimum threshold reporting, and careful de-identification ensure leadership gets the information they need without exposing individual reporters to your organisation.
This balance is critical for maintaining trust in your psychosocial risk management system. Employees need to know their reports contribute to organisational awareness without their employer being able to identify who submitted them.
Turn psychosocial risk data into proactive action
ReFresh's risk intelligence capabilities transform scattered incident reports, survey responses, and risk submissions into clear insights about your organisation's psychosocial health. With monitoring, flagging, alerts, and trend analysis, you'll identify and address risks before they escalate while maintaining the confidentiality that encourages honest reporting.
