Audits & Reviews
Internal audits and management reviews provide essential assurance that your psychosocial risk management program is working as intended. Refresh provides structured workflows for planning audits, documenting findings, tracking corrective actions, and conducting management reviews at appropriate intervals.
Verification Process
Conduct systematic internal audits of your program
Internal audits verify that psychosocial risk controls are implemented as planned and working effectively. Refresh guides you through the audit process from planning and scope definition through to conducting assessments, documenting findings, and tracking corrective actions. Create audit schedules, assign auditors, and maintain complete audit trails.
Assessment Approaches
Choose the right audit approach for your needs
Different audit types serve different purposes. Internal audits verify your organization's own compliance. External audits bring independent third-party assessment. Regulatory audits respond to government oversight. Certification audits validate compliance with standards like ISO 45003. Refresh supports internal, external, regulatory, certification, and surveillance audit types with structured workflows for planning, conducting, and tracking findings.
Structured Process
Follow a systematic audit methodology
Refresh guides auditors through a structured process. Plan the audit by defining scope, criteria, and schedule. Conduct the audit through document review and evidence verification. Document findings with clear evidence and classification by severity. Create tasks for remediation. Track completion and verify effectiveness. Maintain complete audit history for trend analysis.
Strategic Assessment
Conduct periodic management reviews of program performance
Management reviews are higher-level strategic evaluations where leadership teams assess overall program effectiveness, resource adequacy, and improvement opportunities. Refresh provides review templates that cover audit results, incident trends, compliance status, risk posture, and resource allocation. Document review decisions, create improvement actions, and track progress.
Remediation Tracking
Track findings through to effective closure
Audit findings drive improvement. Refresh helps you classify findings by severity (critical, major, minor, observation), link them to specific requirements, assign tasks to owners, set due dates, and track progress. Verify that corrective actions are implemented and effective before closing findings. Maintain a complete register of findings for trend analysis and external audit preparation.
Documentation
Link audit findings to supporting evidence
Every audit finding should be supported by clear evidence. Refresh allows you to attach documents, reference specific assessments or controls, and capture detailed findings and recommendations. This evidence supports your findings, helps action owners understand issues, and provides audit trails for external assessments.
Build assurance through systematic verification
Regular audits and management reviews are essential governance activities that verify your psychosocial risk management program is working effectively. Refresh provides the structure and workflows to conduct these assessments professionally and use findings to drive continuous improvement.
