GOT QUESTIONS?

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

GOT QUESTIONS?

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.