Effectiveness Reviews

Measure whether your controls actually work

Measure whether your controls actually work

Measure whether your controls actually work

Implementing security controls is only half the job. The real question is: are they reducing risk? Our effectiveness review system helps you evaluate control performance, gather evidence, and make data-driven decisions about continuing, modifying, or replacing your security measures.

Systematic Reviews

Never miss a control effectiveness review

Track when effectiveness reviews are due based on control criticality and your organization's risk tolerance. High-risk controls might be reviewed quarterly, while lower-risk controls are reviewed annually. Set next review dates to ensure regular assessment schedules, and create tasks to assign review responsibilities to specific team members.

Evaluation Framework

Follow a consistent approach to measure effectiveness

Effectiveness assessments follow a structured process to ensure consistency. Reviewers assess whether the control is still in place, being applied as intended, and actually reducing the target risk. The system tracks effectiveness status (Effective, Partially Effective, Ineffective, Not Assessed) along with detailed notes explaining the assessment rationale and any supporting evidence gathered.

Data-driven Decisions

Replace assumptions with evidence

Reviews pull together quantitative and qualitative evidence to evaluate control performance. Look at incident rates related to the controlled risk, survey results from affected teams, compliance metrics, and worker feedback. Compare current data to baseline measurements from before the control was implemented to see if conditions have actually improved.

Incident tracking

Consultation feedback

Compliance evidence

Trend monitoring

Incident tracking

Consultation feedback

Compliance evidence

Trend monitoring

Incident tracking

Consultation feedback

Compliance evidence

Trend monitoring

Decision points

Make informed decisions about your controls

Based on review findings, update the control's effectiveness status and document your assessment. If a control is working well (Effective), schedule the next review and continue monitoring. If improvements are needed (Partially Effective), create tasks to address identified gaps. If a control isn't working (Ineffective), create tasks for major improvements or control replacement. All assessments are timestamped and tracked for audit purposes.

Effectivenesss reviews

Task creation

Assessment notes

Review scheduling

Effectivenesss reviews

Task creation

Assessment notes

Review scheduling

Effectivenesss reviews

Task creation

Assessment notes

Review scheduling

Continuous Improvement

Track control performance over time

Every review becomes part of a permanent history for that control. See how effectiveness has changed over time, what modifications were made, and whether performance is improving or declining. Use this historical data to identify which types of controls work best for which risks, and apply those lessons to future control selection.

Ready to move from assumed to demonstrated effectiveness?

Stop assuming your controls are working and start measuring their actual impact. With Refresh, you'll have a systematic approach to effectiveness reviews that keeps your risk ratings current and your security program continuously improving.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

GOT QUESTIONS?

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.