Risk scenario library

Start with pre-built scenarios instead of building from scratch

Start with pre-built scenarios instead of building from scratch

Start with pre-built scenarios instead of building from scratch

Don't reinvent risk assessment for every psychosocial hazard. ReFresh provides a library of pre-defined risk scenarios based on the 17 recognized hazard categories and real-world workplace situations. Adopt relevant scenarios, customize for your context, and ensure consistent assessment across your organization.

Accelerate Deployment

Reduce assessment time while improving quality and consistency

Building risk assessments from nothing is time-consuming, inconsistent across assessors, prone to hazard gaps, and difficult to maintain as standards evolve. A curated library of pre-built scenarios accelerates deployment, ensures comprehensive coverage of all recognized hazards, and provides a foundation of expert-developed definitions aligned with regulatory frameworks.

Faster deployments

Populate risk register quickly with pre-built scenarios

Consistent definitions

Standardized hazard descriptions across all teams

Complete coverage

Prevents gaps in hazard assessment

Easier maintenance

Updates flow as frameworks evolve

Faster deployments

Populate risk register quickly with pre-built scenarios

Consistent definitions

Standardized hazard descriptions across all teams

Complete coverage

Prevents gaps in hazard assessment

Easier maintenance

Updates flow as frameworks evolve

Faster deployments

Populate risk register quickly with pre-built scenarios

Consistent definitions

Standardized hazard descriptions across all teams

Complete coverage

Prevents gaps in hazard assessment

Easier maintenance

Updates flow as frameworks evolve

Complete Framework

Pre-built scenarios for all recognized psychosocial hazards

The library covers psychosocial hazard categories recognized by SafeWork Australia and ISO 45003. Each category includes multiple risk scenarios addressing common workplace situations. High job demands and work overload. Low job control and autonomy. Poor role clarity and conflicting demands. Inadequate supervisor support. Workplace conflict, bullying, and harassment. Violence and aggression. Poor change management. Job insecurity. Remote and isolated work. Trauma exposure. Poor organizational justice. Inadequate recognition. Work-life balance issues.

Job demands

Job control

Support systems

Workplace relationships

Job demands

Job control

Support systems

Workplace relationships

Job demands

Job control

Support systems

Workplace relationships

Change management

Work environment

Recognition and reward

Organisational justice

Change management

Work environment

Recognition and reward

Organisational justice

Change management

Work environment

Recognition and reward

Organisational justice

Contextual RElevance

Scenarios tailored for your industry and work context

Generic risk scenarios miss industry-specific nuances. ReFresh provides scenario variants tailored for different sectors. Healthcare and emergency services scenarios address trauma exposure, emotional demands, and violence risks. Construction and trades scenarios cover isolation, physical demands, and role uncertainty. Office and professional services scenarios address workload, autonomy, and change management. Retail and hospitality scenarios focus on customer aggression and irregular schedules.

Flexible IMplementation

Use library scenarios as-is or customize for your workplace

Browse scenarios by hazard category or industry sector. Review descriptions, typical exposure patterns, and suggested controls. Adopt relevant scenarios directly into your risk register. Customize descriptions to reflect your organization's terminology, specific work arrangements, unique environmental factors, and industry-specific considerations. Maintain links to library scenarios for updates while preserving your customizations.

Stay Current

Receive updates as standards and best practices evolve

Regulatory frameworks and industry best practices change over time. Library scenarios are centrally maintained and updated to reflect current standards. You receive notifications when scenarios you've adopted have updates available. Choose to update your customized versions or retain existing content. Complete audit trail shows version history and update decisions.

Compliance Alignment

Know that scenarios meet regulatory requirements

Every library scenario is mapped to relevant compliance frameworks. ISO 45003 clauses requiring assessment of specific hazards. SafeWork Australia Code of Practice requirements. ISO 45001 occupational health and safety management system integration. State and territory guideline alignment. When you adopt a scenario, you know it addresses recognized compliance standards.

Standardisation

Ensure all teams assess hazards the same way

Standardized scenarios enable consistent assessment across your organization. All teams use common hazard definitions, apply the same severity criteria, consider aligned control options, and produce comparable risk ratings. This consistency enables cross-team comparison of risk profiles, organization-wide hazard trending, and identification of systemic issues requiring enterprise-level intervention.

Build your risk register faster with expert-developed scenarios

Comprehensive library covering recognized psychosocial hazard categories from SafeWork Australia and ISO 45003. Industry-specific variants ensuring contextual relevance. Browse, adopt, and customize workflow. Version control keeping you current with evolving standards. Framework mapping demonstrating compliance. Organizational consistency enabling meaningful comparison.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

GOT QUESTIONS?

Frequently asked questions

What does psychosocial risk detection mean?

Psychosocial risk detection is the process of identifying psychosocial hazards, concerns, and early warning signs that may affect workers’ mental health and wellbeing. This includes capturing incidents, confidential concerns, and survey-based risk indicators so organisations can meet WHS obligations and act before harm occurs.

How does ReFresh detect work?

ReFresh Detect provides structured detection pathways including psychosocial incident reporting, confidential risk intake, and compliance-aligned surveys. These inputs are centrally recorded and linked, giving organisations a clear, auditable view of psychosocial risk across teams, roles, and locations.

What is the objective of the Detect module?

The objective of Detect is to help organisations identify psychosocial risk early, maintain visibility over foreseeable hazards, and create documented evidence aligned with WHS duties. Detect ensures risks are identified consistently and are ready to be assessed, controlled, and managed.

What problem does psychosocial risk detection solve?

Many organisations rely on fragmented surveys, inbox reports, or informal disclosures that create blind spots and compliance risk. ReFresh Detect replaces these with a structured system that captures, documents, and links psychosocial risk data in one place.

Is ReFresh Detect compliant with WHS requirements?

Yes. ReFresh Detect is designed to align with ISO 45003, Safe Work Australia guidance, Comcare expectations, and state-based WHS psychosocial regulations. Detection activity is documented to support audits, regulator enquiries, and board oversight.

Is reporting confidential for workers?

Yes. Psychosocial incident reporting and confidential risk intake are designed to protect worker privacy and psychological safety. Access controls and structured workflows ensure sensitive information is handled appropriately while still providing duty holders with necessary visibility.

Can we use only the Detect module?

Yes. ReFresh Detect can be used as a standalone module or as part of the broader Detect, Assess, Control, Manage workflow. Many organisations start with Detect and expand as their psychosocial risk management maturity grows.

Does ReFresh use automated or AI-based detection?

No. ReFresh Detect does not automatically monitor or infer psychosocial risk. Detection is based on structured surveys, incident reporting, and confidential intake processes to ensure accuracy, transparency, and regulatory defensibility.

How does Detect support audits and regulator requests?

All detection activity is time-stamped, structured, and centrally recorded. This creates a clear audit trail that demonstrates how psychosocial risks were identified, reviewed, and escalated in line with WHS obligations.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.