INCIDENT REPORTING
Reach your entire workforce with a shareable psychosocial reporting link
Distribute a shareable incident reporting link via email, intranet, QR code, or team noticeboard so that every worker in your organisation, including contractors, casual staff, and frontline teams without regular system access, has a direct pathway to report psychosocial hazards without needing a platform account, login credentials, or any familiarity with the system.
ANONYMOUS REPORTING
Let workers report anonymously, and ask for identification only when needed
Workers can submit a report without attaching their name, which is often what gets a sensitive psychosocial issue raised at all, and the compliance team can send an optional request for identification later if an investigation genuinely needs it, so anonymity and accountability are balanced rather than traded off.
INCIDENT TRIAGE
Classify and route every report the moment it arrives
Triage classifies each incident by event type, domain and primary hazard, assigns it to the owning group, and flags any time-critical actions, so a report is understood and routed to the right people instead of waiting in a queue for someone to notice it.
CASE MANAGEMENT
Manage each incident as a case from triage to close
Every incident becomes a case on one record that holds its status, owner, the people involved, the hazards and risks it links to, and the consultations, controls and tasks raised in response, so a matter is managed end to end through its lifecycle rather than tracked across separate tools and inboxes.
INVESTIGATIONS
Run formal investigations, internal or external, side by side
Escalate any incident into a structured investigation with an assigned investigator, an opened date and a live status, run several at once, and keep external investigators clearly flagged, so accountability holds from the first report through to a documented outcome.
ACTIVITY LOG
Close the loop with a record that stands up to an inspector
Every change, comment and decision is captured in an activity log with the person and the time, so when the case is closed the full lifecycle can be reconstructed on demand for an inspector or a tribunal rather than pieced together from emails.
