FINANCIAL SERVICES

The psychosocial operating system for Australian financial services

Structured visibility into psychosocial risk, with the same rigour your board already expects for every other hazard class.

Request demo

Request demo

FINANCIAL SERVICES

The psychosocial operating system for Australian financial services

Structured visibility into psychosocial risk, with the same rigour your board already expects for every other hazard class.

Request demo

Request demo

trusted by leading ASX & Global enterprises

trusted by leading ASX & Global enterprises

FEATURES

The risk your board cannot see

Your board governs financial risk, operational risk, and cyber risk with systems that produce continuous, auditable data. Psychosocial risk is governed with engagement surveys, EAP referrals, and ad hoc HR processes that were never designed for this purpose. The gap is not intent; it is infrastructure.

ReFresh produces the same structured, continuous data for psychosocial risk across all 17 hazard categories, so the board can see psychosocial risk with the same specificity it sees every other material risk category.

Board-level psychosocial risk visibility for the first time

Structured data across all 17 hazard categories

Continuous output, not periodic assessment

Integrates into existing risk committee reporting

A senior executive (woman, 40s–50s) standing alone at a glass wall in a high-rise office, looking out at the city below. She is holding a tablet loosely at her side, not looking at it. The reflection in the glass is faintly visible. The mood is contemplative, like someone aware that something important is not yet measured. Natural light, late afternoon warmth. Shallow depth of field. Shot from behind and slightly to the side. No logos, no text. Quiet, editorial tone.

The risk your board cannot see

Your board governs financial risk, operational risk, and cyber risk with systems that produce continuous, auditable data. Psychosocial risk is governed with engagement surveys, EAP referrals, and ad hoc HR processes that were never designed for this purpose. The gap is not intent; it is infrastructure.

ReFresh produces the same structured, continuous data for psychosocial risk across all 17 hazard categories, so the board can see psychosocial risk with the same specificity it sees every other material risk category.

Board-level psychosocial risk visibility for the first time

Structured data across all 17 hazard categories

Continuous output, not periodic assessment

Integrates into existing risk committee reporting

A senior executive (woman, 40s–50s) standing alone at a glass wall in a high-rise office, looking out at the city below. She is holding a tablet loosely at her side, not looking at it. The reflection in the glass is faintly visible. The mood is contemplative, like someone aware that something important is not yet measured. Natural light, late afternoon warmth. Shallow depth of field. Shot from behind and slightly to the side. No logos, no text. Quiet, editorial tone.

The fastest-growing claims category, and the hazards driving it

The average serious psychological injury claim costs $288,542, takes five times longer to resolve than a physical injury, and returns workers at half the rate. The drivers are structural: high job demands, poor work-life boundaries, job insecurity during restructuring, inadequate recognition, and intrusive performance monitoring.

ReFresh identifies these hazards by prevalence and severity across teams, offices, and business units through structured assessment. Confidential reporting pathways with role-based access controls ensure sensitive concerns are documented defensibly without compromising trust.

Hazards identified before they become claims

Prevalence and severity scoring across teams and offices

Confidential reporting with role-based access controls

Designed for compliance-led teams managing multiple frameworks

A close-up of two financial services professionals (man and woman, 30s) in business attire, sitting across from each other at a small meeting table in a modern office. One is explaining something with a hand gesture, the other is listening intently. Papers or a laptop between them. The scene suggests a difficult workforce conversation being had properly. Natural office lighting, slightly warm. Medium depth of field. No logos, no text. Candid, not posed.

The fastest-growing claims category, and the hazards driving it

The average serious psychological injury claim costs $288,542, takes five times longer to resolve than a physical injury, and returns workers at half the rate. The drivers are structural: high job demands, poor work-life boundaries, job insecurity during restructuring, inadequate recognition, and intrusive performance monitoring.

ReFresh identifies these hazards by prevalence and severity across teams, offices, and business units through structured assessment. Confidential reporting pathways with role-based access controls ensure sensitive concerns are documented defensibly without compromising trust.

Hazards identified before they become claims

Prevalence and severity scoring across teams and offices

Confidential reporting with role-based access controls

Designed for compliance-led teams managing multiple frameworks

A close-up of two financial services professionals (man and woman, 30s) in business attire, sitting across from each other at a small meeting table in a modern office. One is explaining something with a hand gesture, the other is listening intently. Papers or a laptop between them. The scene suggests a difficult workforce conversation being had properly. Natural office lighting, slightly warm. Medium depth of field. No logos, no text. Candid, not posed.

Governance reporting that meets the standard your officers are personally liable for

Officers carry a personal, non-delegable duty under the WHS Act to ensure psychosocial hazards are managed. The Category 1 maximum includes five years' imprisonment for individuals. ReFresh produces continuous, time-stamped evidence from hazard identification through risk assessment, control implementation, effectiveness monitoring, and governance review.

Board reporting aggregates operational data into risk committee and audit committee views without exposing individual worker information. For firms with ASX obligations, the same data supports credible social-pillar ESG disclosure as a continuous output, not a separate reporting exercise.

Personal officer liability evidence produced continuously

Risk committee and audit committee reporting alignment

ESG social-pillar data as a continuous output

Aggregated views without individual worker data exposure

Two professionals (mixed gender, business attire) walking side by side through the lobby of a modern Australian office building, mid-conversation. Glass and concrete architecture. One is carrying a folder, the other has a phone. The mood is purposeful, forward-moving, collegial. Natural light streaming through the lobby windows. Shot at a slight distance, full body framing. No logos, no text. The feel is "people who are already doing this, moving on to the next thing." Clean editorial style.

Governance reporting that meets the standard your officers are personally liable for

Officers carry a personal, non-delegable duty under the WHS Act to ensure psychosocial hazards are managed. The Category 1 maximum includes five years' imprisonment for individuals. ReFresh produces continuous, time-stamped evidence from hazard identification through risk assessment, control implementation, effectiveness monitoring, and governance review.

Board reporting aggregates operational data into risk committee and audit committee views without exposing individual worker information. For firms with ASX obligations, the same data supports credible social-pillar ESG disclosure as a continuous output, not a separate reporting exercise.

Personal officer liability evidence produced continuously

Risk committee and audit committee reporting alignment

ESG social-pillar data as a continuous output

Aggregated views without individual worker data exposure

Two professionals (mixed gender, business attire) walking side by side through the lobby of a modern Australian office building, mid-conversation. Glass and concrete architecture. One is carrying a folder, the other has a phone. The mood is purposeful, forward-moving, collegial. Natural light streaming through the lobby windows. Shot at a slight distance, full body framing. No logos, no text. The feel is "people who are already doing this, moving on to the next thing." Clean editorial style.

Your peers have already operationalised this

Asset managers and superannuation funds are among the first financial services sub-sectors to implement structured psychosocial safety infrastructure. The governance gap between firms that can produce evidence and firms still responding reactively is visible to regulators, auditors, and the market. SafeWork NSW has committed $127.7 million in enforcement funding with 51 additional inspectors.

ReFresh runs the full lifecycle as continuous infrastructure: risk intelligence, safety orchestration, and governance evidence. Onboarding takes four weeks. From the first assessment cycle, the system produces a time-stamped audit trail that meets the evidentiary standard a regulator would expect.

Four-week onboarding from configuration to first assessment

Time-stamped audit trail generated automatically

No additional compliance administration for existing teams

Governance evidence without manual data assembly

A close-up of hands at a boardroom table during a meeting. One person's hands are resting on a printed report, another person's hands are taking notes. A laptop screen is partially visible but blurred in the background. The focus is on the physical act of governance: reviewing, noting, deciding. Neutral colour palette, warm timber table surface. Shallow depth of field on the hands and document. No faces visible. No logos, no readable text on the report. Documentary style.

Your peers have already operationalised this

Asset managers and superannuation funds are among the first financial services sub-sectors to implement structured psychosocial safety infrastructure. The governance gap between firms that can produce evidence and firms still responding reactively is visible to regulators, auditors, and the market. SafeWork NSW has committed $127.7 million in enforcement funding with 51 additional inspectors.

ReFresh runs the full lifecycle as continuous infrastructure: risk intelligence, safety orchestration, and governance evidence. Onboarding takes four weeks. From the first assessment cycle, the system produces a time-stamped audit trail that meets the evidentiary standard a regulator would expect.

Four-week onboarding from configuration to first assessment

Time-stamped audit trail generated automatically

No additional compliance administration for existing teams

Governance evidence without manual data assembly

A close-up of hands at a boardroom table during a meeting. One person's hands are resting on a printed report, another person's hands are taking notes. A laptop screen is partially visible but blurred in the background. The focus is on the physical act of governance: reviewing, noting, deciding. Neutral colour palette, warm timber table surface. Shallow depth of field on the hands and document. No faces visible. No logos, no readable text on the report. Documentary style.

SECURITY & COMPLIANCE

Your data.
Always protected.

Your data.
Always protected.

Your data.
Always protected.

ReFresh is GDPR, SOC2, & USDP compliant

ReFresh is GDPR, SOC2, & USDP compliant

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What psychosocial risks are most common in financial services?

The pattern tends to be high job demands, always-on expectations and a weak right to disconnect, intense performance pressure, long hours, and the burnout that follows. These are recognised psychosocial hazards, and they sit at the centre of how the work is designed.

How does ReFresh help a financial services firm comply?

It runs the risk assessment across the 17 hazard categories, holds the risks and controls in the register, evidences consultation, and produces board-ready reporting for an audience that is used to governance. The result is a defensible psychosocial compliance position rather than a survey that sits in a drawer.

Is ReFresh used in financial services?

Yes. Financial services, including asset managers and super funds, is a core focus, and the platform is built for the governance and reporting standards that sector expects.

We already manage compliance across multiple frameworks. Why add another?


We have a GRC platform. Why do we need ReFresh?


How does the board see psychosocial risk without accessing sensitive data?


How does this relate to our ESG disclosure obligations?


What does implementation look like alongside our existing compliance infrastructure?


The same compliance discipline you apply everywhere else. Now applied to psychosocial risk.

The same compliance discipline you apply everywhere else. Now applied to psychosocial risk.

Request demo

Request demo