FEATURES
The OS identifies the hazards professional services workers face, without heavy WHS process
ReFresh provides risk intelligence across the psychosocial hazards most prevalent in professional services: high job demands with variable support, poor organisational justice, lack of role clarity, bullying, harassment, intrusive surveillance from remote monitoring tools, and remote or isolated work. The shift to remote and hybrid work has intensified several of these hazards, and many firms have not connected those operational changes to the compliance obligation because the obligation itself is not well understood in this sector.
The OS identifies these hazards by prevalence and severity across roles, teams, and offices through structured assessment, not heavy WHS process. The system is designed for organisations where the people and culture team leads this work, not a dedicated safety function. Confidential reporting pathways with role-based access controls ensure sensitive concerns are handled consistently and documented defensibly, so worker trust is built through the design of the system rather than through a policy that nobody is sure is being followed.
Job demands, role clarity, remote work, and surveillance hazards assessed
Prevalence and severity scoring across roles and offices
Confidential reporting pathways with role-based access
Designed for people-led teams, not dedicated safety functions
Evidence that your values are real, not just intended
ReFresh generates governance evidence that demonstrates your firm's people-first values are backed by systematic psychosocial safety management, not just good intentions. For firms with governance obligations to a managing partner, board, or parent company, the OS produces governance-level reporting that aggregates risk data across teams and offices without exposing individual detail, structured for the audience that needs to see it.
The emotional transformation for people leaders is clear: instead of hoping their wellbeing programmes are enough, they can show that those programmes sit alongside a structured system that identifies hazards, tracks controls, and produces the evidence the regulation requires. Your culture is real. The OS makes that provable. That is the bridge from values to defensible compliance, and it runs without adding admin burden to the team that should be spending their time with people.
Governance-level reporting for partners, boards, or parent companies
Risk data aggregated across teams without individual exposure
Values-to-compliance bridge documented and defensible
People team capacity preserved for people work
SECURITY & COMPLIANCE
GOT QUESTIONS?
We already run engagement surveys and EAP. Is that compliance?
Engagement surveys measure how people feel. EAP provides downstream support. The compliance obligation requires identifying what hazards exist, assessing severity, implementing controls, and producing continuous evidence. These are different processes. Your programmes are valuable and complement compliance, but they do not satisfy it. The OS provides what they cannot.
Our firm has a strong culture. Do we need a system?
Strong culture and compliance are not the same thing under the law. The OS provides the evidence that your culture is backed by systematic management. That protects the firm if a regulator or insurer asks, and it ensures your values extend to your legal duties.
How does the ReFresh OS work alongside our HR platform?
ReFresh is not an HRIS. It operates alongside Employment Hero, ELMO, or SAP SuccessFactors. Employee data stays in your HR system. Psychosocial hazard identification, controls, and governance evidence live in the OS.
How long does implementation take?
Four weeks, including configuration, team setup, and first survey. The OS produces evidence from the first cycle.
What hazards are most relevant to professional services?
High job demands, poor organisational justice, role clarity issues, bullying, harassment, remote work hazards, and intrusive surveillance from monitoring tools. The OS assesses all 17 categories.