Health and Safety Team

You have a system for physical safety. ReFresh completes it for psychosocial.

ReFresh is the psychosocial operating system that sits alongside SafetyCulture, Donesafe, or your existing platform as the dedicated psychosocial layer, giving your safety team the same rigour for psychosocial hazards without replacing the system they already trust. Same discipline. Specialised OS.

Health and Safety Team

You have a system for physical safety. ReFresh completes it for psychosocial.

ReFresh is the psychosocial operating system that sits alongside SafetyCulture, Donesafe, or your existing platform as the dedicated psychosocial layer, giving your safety team the same rigour for psychosocial hazards without replacing the system they already trust. Same discipline. Specialised OS.

trusted by leading ASX & Global enterprises

trusted by leading ASX & Global enterprises

FEATURES

ReFresh provides the psychosocial assessment methodology your WHS platform was not built for

ReFresh is the psychosocial operating system that provides the assessment methodology, control frameworks, and evidence standards specifically designed for the hazard class your general WHS platform was not built to handle. Physical hazard identification works by observation: inspect a site, identify a risk, document it. Psychosocial hazards like fatigue, low job control, bullying, poor organisational change management, and violence require structured survey instruments, data analysis across roles and shifts, and assessment against all 17 categories in the Code of Practice. You cannot walk a floor and observe them.

Adding a psychosocial module to your existing WHS platform is a starting point, but it typically produces tick-and-flick documentation rather than the depth of risk intelligence a regulator expects. The OS provides the specialised assessment methodology, the structured control tracking, and the continuous governance evidence that your general platform was not designed to generate. Your safety team keeps the system they trust for physical safety. The OS handles what it was not designed for.

Structured psychosocial assessment aligned to the Code of Practice

All 17 hazard categories with shift and role analysis

Assessment methods designed for non-observable hazards

Evidence depth beyond tick-and-flick checklists

A wide, grounded shot of a safety manager's office that sits at the boundary between the administrative and operational worlds of a manufacturing facility. The office has a large interior window looking directly onto the factory floor — welding bays, assembly lines, overhead cranes visible through the glass. The safety manager, a woman in her mid-40s wearing a collared work shirt and safety glasses pushed up on her head, is sitting at her desk with two monitors.

ReFresh provides the psychosocial assessment methodology your WHS platform was not built for

ReFresh is the psychosocial operating system that provides the assessment methodology, control frameworks, and evidence standards specifically designed for the hazard class your general WHS platform was not built to handle. Physical hazard identification works by observation: inspect a site, identify a risk, document it. Psychosocial hazards like fatigue, low job control, bullying, poor organisational change management, and violence require structured survey instruments, data analysis across roles and shifts, and assessment against all 17 categories in the Code of Practice. You cannot walk a floor and observe them.

Adding a psychosocial module to your existing WHS platform is a starting point, but it typically produces tick-and-flick documentation rather than the depth of risk intelligence a regulator expects. The OS provides the specialised assessment methodology, the structured control tracking, and the continuous governance evidence that your general platform was not designed to generate. Your safety team keeps the system they trust for physical safety. The OS handles what it was not designed for.

Structured psychosocial assessment aligned to the Code of Practice

All 17 hazard categories with shift and role analysis

Assessment methods designed for non-observable hazards

Evidence depth beyond tick-and-flick checklists

A wide, grounded shot of a safety manager's office that sits at the boundary between the administrative and operational worlds of a manufacturing facility. The office has a large interior window looking directly onto the factory floor — welding bays, assembly lines, overhead cranes visible through the glass. The safety manager, a woman in her mid-40s wearing a collared work shirt and safety glasses pushed up on her head, is sitting at her desk with two monitors.

The OS runs alongside your WHS platform without replacing it or duplicating workflows

ReFresh operates alongside SafetyCulture, Donesafe, Lucidity, or myosh as the dedicated psychosocial operating system, with integration points that connect incident data without duplicating workflows. Incidents reported through your existing WHS system that have a psychosocial dimension flow into the OS for structured investigation, root cause analysis, and connection to the psychosocial risk register and control framework. Physical safety management continues in your existing system. The OS handles safety orchestration for psychosocial hazards: controls with named ownership, deadlines, effectiveness monitoring, and a time-stamped audit trail.

For organisations operating across multiple sites in different states, the OS provides location-scoped compliance with jurisdiction-aware mapping. A factory floor in Victoria faces different regulatory requirements than a construction site in NSW. The operating system handles those differences within a single consolidated view, giving your safety team an organisational picture without requiring separate processes per jurisdiction. The time this saves is where the value compounds: your safety team manages safety instead of managing systems.

API-forward approach with integrations to multiple WHS platforms

Psychosocial incident data routed from existing systems

No workflow duplication or parallel reporting

Location-scoped compliance with jurisdiction-aware mapping

A shift supervisor in his late 30s standing at a rugged wall-mounted tablet station on the factory floor — the kind of fixed terminal bolted near a tool crib or shift-change area, with scuffed edges and a high-vis-yellow protective housing. He has just finished logging a physical safety check on the existing WHS platform and is now tapping through a second, cleaner interface on the same device — a psychosocial hazard flag for fatigue patterns he has noticed on his night-shift crew.

ReFresh tracks psychosocial controls with the same evidence standards your safety team expects

ReFresh produces time-stamped, audit-ready evidence that follows the evidentiary standards your safety team already applies to physical hazard management. The OS traces from initial hazard identification through risk assessment, control assignment, effectiveness monitoring, and review, with every action time-stamped and linked. When a regulator asks for evidence of systematic psychosocial hazard management, the documentation is in a format your safety team already understands: named owners, documented controls, review dates, effectiveness data.

The $379,157 fine in Victoria's first psychosocial-specific prosecution establishes the regulatory precedent, and SafeWork NSW has committed $127.7 million in enforcement funding. Psychological injury claims cost three to four times more than physical claims and take five times longer to resolve. For a manufacturing organisation that manages workers' compensation premiums carefully, a single psychological injury claim can wipe out years of premium management. The OS extends the rigour your safety team already applies to the hazard class where that rigour has been missing.

Named control ownership with documented deadlines

Effectiveness monitoring and structured review evidence

Time-stamped audit trail in a format safety teams recognise

Regulator-ready evidence packs generated on demand

A WHS team of three — a safety coordinator in her early 30s, a maintenance supervisor in his mid-40s, and a production manager in her late 30s — standing together around a high workbench in a factory-floor office that doubles as a safety briefing station. On the bench, a single printed control register page shows a structured table with control names, owner initials, review dates, status indicators, and an evidence column with small attachment icons — visible in layout and colour but not legible.

ReFresh tracks psychosocial controls with the same evidence standards your safety team expects

ReFresh produces time-stamped, audit-ready evidence that follows the evidentiary standards your safety team already applies to physical hazard management. The OS traces from initial hazard identification through risk assessment, control assignment, effectiveness monitoring, and review, with every action time-stamped and linked. When a regulator asks for evidence of systematic psychosocial hazard management, the documentation is in a format your safety team already understands: named owners, documented controls, review dates, effectiveness data.

The $379,157 fine in Victoria's first psychosocial-specific prosecution establishes the regulatory precedent, and SafeWork NSW has committed $127.7 million in enforcement funding. Psychological injury claims cost three to four times more than physical claims and take five times longer to resolve. For a manufacturing organisation that manages workers' compensation premiums carefully, a single psychological injury claim can wipe out years of premium management. The OS extends the rigour your safety team already applies to the hazard class where that rigour has been missing.

Named control ownership with documented deadlines

Effectiveness monitoring and structured review evidence

Time-stamped audit trail in a format safety teams recognise

Regulator-ready evidence packs generated on demand

A WHS team of three — a safety coordinator in her early 30s, a maintenance supervisor in his mid-40s, and a production manager in her late 30s — standing together around a high workbench in a factory-floor office that doubles as a safety briefing station. On the bench, a single printed control register page shows a structured table with control names, owner initials, review dates, status indicators, and an evidence column with small attachment icons — visible in layout and colour but not legible.

Governance evidence across every site, generated by the ReFresh OS

ReFresh generates governance reporting from the operational data the safety team works with, so executives and boards receive structured visibility into psychosocial risk without a separate reporting exercise. The OS aggregates risk data across sites, shifts, hazard categories, and jurisdictions, presenting the organisation's compliance posture and the status of controls in a format designed for governance oversight.

For safety leaders managing multiple sites, the OS provides the consolidated view they have never had for psychosocial risk: which hazards are most prevalent, which controls are working, which sites need attention, and whether the organisation's overall management approach is defensible. The operating system runs continuously, which means the evidence is always current and the evidence pack for any site is ready on demand. Your safety team stops assembling reports and starts using the time for the work that matters.

Consolidated reporting across sites, shifts, and jurisdictions

Compliance posture and control status for executives and boards

Site-level evidence packs ready on demand

Current-state data, not retrospective snapshots

A national WHS director in his early 50s standing at the head of a long table in a regional site office — not a corporate boardroom, but a functional meeting room in a manufacturing facility with concrete floors, fluorescent lighting softened by a window, and a whiteboard with last week's production targets still visible. He is presenting a single-page governance summary to four site managers who have come from different facilities — each wearing slightly different work clothing that signals different sites or divisions: one in a blue collared shirt with a facility name embroidered on the chest, another in a grey polo with a different site's logo, a third in hi-vis, a fourth in smart-casual suggesting an office-based plant manager

SECURITY & COMPLIANCE

Your data.
Always protected.

Your data.
Always protected.

Your data.
Always protected.

Refresh is GDPR, SOC2, & USDP compliant

Refresh is GDPR, SOC2, & USDP compliant

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

Our WHS platform has a psychosocial module. Why do we need the ReFresh?

General WHS platforms are excellent for physical safety. Their psychosocial modules are typically generic, not Code of Practice aligned. The OS provides the specialised assessment, control tracking, and governance evidence the regulation requires. It operates alongside your existing platform. See the comparison.

How does incident data flow between systems?

Incidents with a psychosocial dimension flow from your WHS system into the OS via API for structured investigation, root cause analysis, and connection to the psychosocial risk register. No duplication.

What hazards are most prevalent in manufacturing and construction?

Fatigue, low job control, bullying, violence and aggression, remote or isolated work, and poor organisational change management. The OS assesses all 17 categories.

Can we manage compliance across sites in different states?

Yes. The OS handles multi-jurisdiction compliance with state-specific mapping across NSW, Victoria, and other jurisdictions. Each site has its own compliance picture; the organisation sees the full view.

What evidence would a regulator expect?

The seven inspection questions: systematic identification, reporting pathways, records, controls, ownership, review dates, and effectiveness evidence. ReFresh produces all of it.

Same rigour. Specialised operating system.

Same rigour. Specialised operating system.