education

Your safety and people teams are buried in admin. ReFresh handles it across every campus.

ReFresh is the psychosocial operating system that gives safety and people leaders their time back by turning psychosocial safety into infrastructure that runs: risk intelligence, safety orchestration, and governance evidence across every campus and jurisdiction, so your team spends less time producing documentation and more time with the people they are responsible for.

Request demo

Request demo

education

Your safety and people teams are buried in admin. ReFresh handles it across every campus.

ReFresh is the psychosocial operating system that gives safety and people leaders their time back by turning psychosocial safety into infrastructure that runs: risk intelligence, safety orchestration, and governance evidence across every campus and jurisdiction.

Request demo

Request demo

trusted by leading ASX & Global enterprises

trusted by leading ASX & Global enterprises

FEATURES

One operating system across every campus instead of a patchwork that nobody trusts

ReFresh is the psychosocial operating system that replaces disconnected, campus-by-campus approaches with a single system producing consistent risk intelligence across every location. A university with five campuses across two states currently manages psychosocial safety through a patchwork of spreadsheets, local processes, and ad hoc reviews that cannot maintain consistency, cannot produce a consolidated organisational view, and cannot generate the evidence a regulator expects under the Code of Practice. The OS handles location-scoped hazard identification across all 17 categories, jurisdiction-aware compliance mapping between NSW and Victoria, and consolidated reporting that rolls up into one organisational view.

The time this gives back is significant. Instead of each campus assembling its own documentation, tracking its own controls, and producing its own reports, the operating system runs those processes continuously and produces the evidence as a byproduct. Your safety and people teams stop managing spreadsheets and start managing safety. That is the shift from spreadsheet compliance to a system that runs.

Consistent hazard identification across every campus

Jurisdiction-aware compliance mapping across states

Consolidated organisational risk view from one system

Location-scoped reporting with site-level detail

A wide, warm shot of a university campus corridor at the junction where three different buildings connect — an older heritage-style wing with timber details visible through a glass link to a modern concrete teaching block, which in turn opens onto a covered walkway leading toward a newer administrative building. The junction is busy with the between-classes flow: a lecturer in a blazer is walking from the heritage wing carrying a satchel, two administrative staff in lanyards are crossing from the modern block, and a facilities worker in a polo shirt is heading toward the newer building with a toolbox

One operating system across every campus instead of a patchwork that nobody trusts

ReFresh is the psychosocial operating system that replaces disconnected, campus-by-campus approaches with a single system producing consistent risk intelligence across every location. A university with five campuses across two states currently manages psychosocial safety through a patchwork of spreadsheets, local processes, and ad hoc reviews that cannot maintain consistency, cannot produce a consolidated organisational view, and cannot generate the evidence a regulator expects under the Code of Practice. The OS handles location-scoped hazard identification across all 17 categories, jurisdiction-aware compliance mapping between NSW and Victoria, and consolidated reporting that rolls up into one organisational view.

The time this gives back is significant. Instead of each campus assembling its own documentation, tracking its own controls, and producing its own reports, the operating system runs those processes continuously and produces the evidence as a byproduct. Your safety and people teams stop managing spreadsheets and start managing safety. That is the shift from spreadsheet compliance to a system that runs.

Consistent hazard identification across every campus

Jurisdiction-aware compliance mapping across states

Consolidated organisational risk view from one system

Location-scoped reporting with site-level detail

A wide, warm shot of a university campus corridor at the junction where three different buildings connect — an older heritage-style wing with timber details visible through a glass link to a modern concrete teaching block, which in turn opens onto a covered walkway leading toward a newer administrative building. The junction is busy with the between-classes flow: a lecturer in a blazer is walking from the heritage wing carrying a satchel, two administrative staff in lanyards are crossing from the modern block, and a facilities worker in a polo shirt is heading toward the newer building with a toolbox

The OS identifies the hazards education workers actually face, systematically

ReFresh provides risk intelligence across all 17 psychosocial hazard categories with assessment calibrated to the hazards most prevalent in education: job demands and workload pressure, student aggression and violence, poor organisational change management, lack of role clarity, job insecurity, bullying, and conflict. These hazards interact and compound, particularly during restructuring events where course changes, funding shifts, and campus consolidation trigger multiple categories simultaneously. The OS identifies them by prevalence and severity across roles, locations, and teams, producing structured data rather than anecdotal incident reports.

This structured identification is what moves an education provider from reactive to operational. Instead of responding to individual incidents after they surface, the operating system makes hazards visible before they become claims, measurable so the organisation knows where they concentrate, and manageable through orchestrated controls with named ownership and deadlines. Compliance evidence is the byproduct of that management cycle, not a separate exercise.

All 17 hazard categories assessed by prevalence and severity

Role, location, and team-level scoping

Change cascade detection across restructuring events

Structured data replacing anecdotal incident reports

A school wellbeing coordinator in her late 30s sitting in a quiet staff office adjacent to a school front desk, reviewing a structured hazard summary on a tablet. The tablet shows a list with hazard category labels and coloured severity indicators — visible in structure but not legible.

Safety orchestration that tracks whether controls are working, not just that they exist

ReFresh turns identified hazards into systematic, trackable responses through safety orchestration: every control is connected to the hazard it addresses, assigned to a named owner with a deadline, and monitored for effectiveness over time. Most education providers can point to controls they have put in place, such as workload management policies, anti-bullying procedures, and change management guidelines, but what they cannot produce is evidence that those controls have owners, that they are being reviewed on a documented schedule, and that their effectiveness is measured. That gap between having a policy and having a system that demonstrates the policy is working is where regulators focus.

The OS closes that gap by producing a time-stamped audit trail from identification through to the most recent review. SafeWork NSW has committed $127.7 million in new enforcement funding with 51 new inspectors, including 20 dedicated to psychosocial hazards. When a regulator arrives at a campus, the evidence pack is already there, generated continuously by the operating system rather than assembled manually from shared drives by a team that should be spending that time with people.

Named control ownership with defined deadlines

Effectiveness monitoring over time

Time-stamped audit trail from identification to review

Continuous evidence generation without manual compilation

A deputy principal in his mid-40s and a WHS representative in her early 30s walking together along an outdoor covered walkway between school buildings during a lunch break, mid-conversation. He is holding a mobile phone. She is making a point about some content on the screen, gesturing with one hand while holding a water bottle in the other. Around them, the sounds and textures of a school at lunchtime are implied: a sports oval visible in the background, distant figures, the particular quality of light in an Australian school's outdoor spaces.

Safety orchestration that tracks whether controls are working, not just that they exist

ReFresh turns identified hazards into systematic, trackable responses through safety orchestration: every control is connected to the hazard it addresses, assigned to a named owner with a deadline, and monitored for effectiveness over time. Most education providers can point to controls they have put in place, such as workload management policies, anti-bullying procedures, and change management guidelines, but what they cannot produce is evidence that those controls have owners, that they are being reviewed on a documented schedule, and that their effectiveness is measured. That gap between having a policy and having a system that demonstrates the policy is working is where regulators focus.

The OS closes that gap by producing a time-stamped audit trail from identification through to the most recent review. SafeWork NSW has committed $127.7 million in new enforcement funding with 51 new inspectors, including 20 dedicated to psychosocial hazards. When a regulator arrives at a campus, the evidence pack is already there, generated continuously by the operating system rather than assembled manually from shared drives by a team that should be spending that time with people.

Named control ownership with defined deadlines

Effectiveness monitoring over time

Time-stamped audit trail from identification to review

Continuous evidence generation without manual compilation

A deputy principal in his mid-40s and a WHS representative in her early 30s walking together along an outdoor covered walkway between school buildings during a lunch break, mid-conversation. He is holding a mobile phone. She is making a point about some content on the screen, gesturing with one hand while holding a water bottle in the other. Around them, the sounds and textures of a school at lunchtime are implied: a sports oval visible in the background, distant figures, the particular quality of light in an Australian school's outdoor spaces.

Governance evidence that gives university councils and boards what they need

ReFresh generates governance-ready reporting from the same operational data the safety and people teams work with, so boards and university councils receive structured visibility into psychosocial risk without requiring a separate reporting exercise. The operating system aggregates risk data across campuses, hazard categories, and time periods, presenting the organisation's compliance posture, the status of controls, and trend data without exposing individual worker detail.

For education providers, the cost of unmanaged psychosocial risk is substantial: the average serious psychological injury claim costs $288,542, mental health claims have increased by 161% over the past decade, and education is among the sectors where enforcement is intensifying fastest. Directors and officers carry personal due diligence obligations under the WHS Act. The OS produces the evidence trail that supports those obligations as a continuous output, not a once-a-year board paper.

Board-ready reporting from live operational data

Compliance posture and control status at a glance

Trend data across campuses and hazard categories

Officer due diligence evidence produced continuously

A university council chamber — a formal, wood-panelled room with a large horseshoe-shaped table, institutional portraits on the walls, and the particular gravity of a space where governance has been conducted for decades. The meeting is in progress: six or seven council members are seated around the horseshoe, each with a printed psychosocial risk governance summary in front of them — structured cover page with a coloured header block, visible as identical documents at each seat.

SECURITY & COMPLIANCE

Your data.
Always protected.

Your data.
Always protected.

Your data.
Always protected.

Refresh is GDPR, SOC2, & USDP compliant

Refresh is GDPR, SOC2, & USDP compliant

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

How does multi-campus compliance work?

Each campus maintains its own hazard identification, risk assessment, and control tracking within the OS, scoped to its location and jurisdictional requirements. The organisation sees a consolidated view across all campuses. Multi-state differences between NSW, Victoria, and other jurisdictions are handled within the system.

We handle psychosocial issues as they arise. Is that sufficient?

Responding to incidents after they surface is reactive management. The regulation requires systematic identification and management of hazards before they cause harm, across every campus, with evidence that this cycle runs continuously. The OS makes that shift from reactive to systematic by running the identification, assessment, control, and review cycle continuously rather than waiting for the next incident.

What psychosocial hazards are most prevalent in education?

Job demands, student aggression, poor organisational change management, lack of role clarity, job insecurity, bullying, and conflict. Restructuring events are particularly significant because they trigger multiple hazard categories simultaneously. The OS assesses all 17 categories so nothing is missed.

Does ReFresh work alongside existing WHS platforms used in education?

Yes. ReFresh operates alongside SafetyCulture, Donesafe, or any existing WHS platform as the dedicated psychosocial layer. Physical safety management continues in the system your team already uses. ReFresh handles the psychosocial compliance obligation that general WHS platforms were not designed for.

How long does implementation take?

Standard onboarding takes approximately four weeks. Multi-campus implementations may extend to six weeks. The OS begins producing evidence from the first survey cycle forward.

Your team manages people. ReFresh manages the documentation.

Your team manages people. ReFresh manages the documentation.

Request demo

Request demo