board members & General Counsel

The board cannot govern psychosocial risk it cannot see

Psychosocial risk is now a material WHS risk with personal liability implications for every director. The board's role is to ensure the organisation has a systematic approach to managing it, and that the evidence of that management is continuous, structured, and defensible.


ReFresh is the psychosocial operating system that produces governance-ready reporting from the same operational data used by safety and people teams, so the board has confidence without needing operational detail.

Request demo

Request demo

board members & General Counsel

The board cannot govern psychosocial risk it cannot see

Psychosocial risk is now a material WHS risk with personal liability implications for every director. The board's role is to ensure the organisation has a systematic approach to managing it, and that the evidence of that management is continuous, structured, and defensible.


ReFresh is the psychosocial operating system that produces governance-ready reporting from the same operational data used by safety and people teams, so the board has confidence without needing operational detail.

Request demo

Request demo

trusted by leading ASX & Global enterprises

trusted by leading ASX & Global enterprises

FEATURES

Receive structured governance reporting on psychosocial risk

Boards should not rely on fragmented anecdotes, annual survey summaries, or ad hoc updates to understand the organisation's psychosocial risk exposure.

ReFresh generates structured, board-ready reporting that presents psychosocial risk across teams, locations, and hazard categories, with the status of controls, trend data over time, and a clear view of the organisation's compliance posture. The reporting is generated from operational data, not assembled manually, so it reflects the current state, not a snapshot from weeks ago.

Board-ready reporting

Current-state data

Trend visibility

Compliance posture

A board chair in his early 60s sitting at the head of a large boardroom table during a governance meeting, holding a single-page psychosocial risk summary in one hand while three or four other board members are visible along the sides of the table, each with their own copy of the same document in front of them. The chair is mid-sentence, looking up from the page toward the group, his expression one of informed authority — someone who has read the numbers, understood the picture, and is now directing the conversation.

Receive structured governance reporting on psychosocial risk

Boards should not rely on fragmented anecdotes, annual survey summaries, or ad hoc updates to understand the organisation's psychosocial risk exposure.

ReFresh generates structured, board-ready reporting that presents psychosocial risk across teams, locations, and hazard categories, with the status of controls, trend data over time, and a clear view of the organisation's compliance posture. The reporting is generated from operational data, not assembled manually, so it reflects the current state, not a snapshot from weeks ago.

Board-ready reporting

Current-state data

Trend visibility

Compliance posture

A board chair in his early 60s sitting at the head of a large boardroom table during a governance meeting, holding a single-page psychosocial risk summary in one hand while three or four other board members are visible along the sides of the table, each with their own copy of the same document in front of them. The chair is mid-sentence, looking up from the page toward the group, his expression one of informed authority — someone who has read the numbers, understood the picture, and is now directing the conversation.

See how risks are being managed, not just reported

Knowing that psychosocial risks exist is necessary but insufficient for governance. The board needs to know that identified risks are being assessed, controlled, and reviewed, that controls have named owners and deadlines, and that the management cycle is continuous rather than episodic.

ReFresh provides visibility into the full lifecycle from identification through to review, so the board can verify that management is meeting its obligations, not just reporting that risks have been noted.

Full lifecycle visibility

Control ownership

Effectiveness tracking

Continuous assurance

A non-executive director in her late 50s and a general counsel in his early 50s standing together at a sideboard in a boardroom during a break between agenda items. She is holding a printed controls summary — a single page showing a structured grid with risk categories down one side and control status indicators across each row, some green, some amber, two red — visible in pattern and colour but not legible. She is pointing at one of the red indicators with her pen while asking him a question, her expression sharp and specific

See how risks are being managed, not just reported

Knowing that psychosocial risks exist is necessary but insufficient for governance. The board needs to know that identified risks are being assessed, controlled, and reviewed, that controls have named owners and deadlines, and that the management cycle is continuous rather than episodic.

ReFresh provides visibility into the full lifecycle from identification through to review, so the board can verify that management is meeting its obligations, not just reporting that risks have been noted.

Full lifecycle visibility

Control ownership

Effectiveness tracking

Continuous assurance

A non-executive director in her late 50s and a general counsel in his early 50s standing together at a sideboard in a boardroom during a break between agenda items. She is holding a printed controls summary — a single page showing a structured grid with risk categories down one side and control status indicators across each row, some green, some amber, two red — visible in pattern and colour but not legible. She is pointing at one of the red indicators with her pen while asking him a question, her expression sharp and specific

Satisfy officer due diligence obligations with documented evidence

Under the WHS Act, directors and officers carry personal, non-delegable duties to exercise due diligence. The due diligence defence requires evidence that the officer took reasonable steps to ensure the organisation was complying with its WHS duties.

ReFresh produces a continuous, time-stamped audit trail that documents how the organisation identifies, assesses, controls, and reviews psychosocial hazards, providing the evidence base a director needs to demonstrate that reasonable steps were taken.

Officer due diligence evidence

Time-stamped record

Personal liability protection

Reasonable steps documentation

Satisfy officer due diligence obligations with documented evidence

Under the WHS Act, directors and officers carry personal, non-delegable duties to exercise due diligence. The due diligence defence requires evidence that the officer took reasonable steps to ensure the organisation was complying with its WHS duties.

ReFresh produces a continuous, time-stamped audit trail that documents how the organisation identifies, assesses, controls, and reviews psychosocial hazards, providing the evidence base a director needs to demonstrate that reasonable steps were taken.

Officer due diligence evidence

Time-stamped record

Personal liability protection

Reasonable steps documentation

SECURITY & COMPLIANCE

Your data.
Always protected.

Your data.
Always protected.

Your data.
Always protected.

Refresh is GDPR, SOC2, & USDP compliant

Refresh is GDPR, SOC2, & USDP compliant

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Security standards

We are GDPR, SOC2, and USDP compliant. AWS hosts our app, and we undergo annual third-party audits to ensure platform and infrastructure security.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Anonymous by design

Sensitive psychosocial information is handled by design. Data is structured and access-controlled so information is only visible where necessary.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

Custom permissions

Set clear boundaries with flexible permissions. Admins and teams manage access, keeping data visible only where it belongs.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What are directors' personal obligations for psychosocial risk?


How does ReFresh support the board without creating operational burden?


Can we see how controls are performing, not just that they exist?


How does psychosocial risk reporting integrate with our existing risk committee processes?


What evidence would a director need in a due diligence defence?


Governance confidence, continuously maintained

Governance confidence, continuously maintained

Request demo

Request demo