FEATURES
The ReFresh OS produces the officer due diligence evidence the WHS Act requires
ReFresh produces continuous, time-stamped evidence that supports the officer due diligence obligations directors and executives carry under the WHS Act. The duty is personal and non-delegable: officers must demonstrate they took reasonable steps to ensure the organisation is complying with its WHS duties, including the duty to manage psychosocial hazards. The OS maintains a time-stamped audit trail from hazard identification through risk assessment, control implementation, effectiveness monitoring, and governance review, producing the evidence base that supports a due diligence defence.
The stakes are quantifiable. Corporate penalties for WHS breaches can exceed $3.45 million for a single Category 1 offence, and individual officers face a maximum five-year imprisonment for industrial manslaughter. SafeWork NSW has committed $127.7 million in enforcement funding. The average psychological injury claim costs $288,542, mental health claims have increased by 161% over the past decade, and they account for 38% of total workers' compensation costs despite representing 12% of claims. The OS means the evidence of systematic management exists continuously, not only when someone asks for it.
Continuous time-stamped audit trail across the full lifecycle
Due diligence evidence mapped to WHS Act requirements
Personal liability protection through documented reasonable steps
Evidence exists continuously, not only when requested

Financial materiality that warrants infrastructure, not improvisation
ReFresh enables boards and audit committees to move from estimating psychosocial risk exposure to managing it with the same structured discipline applied to other material risks. The cost of non-compliance extends beyond direct penalties to include increased insurance premiums, investor scrutiny, and reputational exposure in a market where ESG governance is increasingly material. The distinction that matters for governance is not whether the organisation has a psychosocial risk policy but whether it can produce evidence that the policy is being operationalised continuously across every site, team, and hazard category.
The OS makes that distinction operational. The operating system runs the full psychosocial safety lifecycle, risk intelligence, safety orchestration, and governance evidence, as continuous infrastructure rather than an episodic exercise. The board does not need to know how surveys are configured. It needs to know that the organisation has an operating system producing defensible evidence of ongoing psychosocial risk management, and that the system can generate a report for the board on demand. That is what the OS provides.
Centralised psychosocial risk register
Automatic updates from detection sources
Clear risk ownership and review schedules
Traceable links to controls and actions

SECURITY & COMPLIANCE




GOT QUESTIONS?
How does the ReFresh OS relate to ESG reporting?
The OS provides the underlying data for credible social-pillar disclosure. Systematic hazard identification, control implementation, and governance oversight, documented continuously, positions the organisation to report on workforce risk with specificity.
We have a GRC platform. Why do we need the ReFresh?
GRC platforms manage governance frameworks. They do not assess psychosocial hazards, track controls, or produce psychosocial-specific evidence. The OS feeds into your GRC structure by producing the underlying data it cannot generate. See the comparison.
How does the board see risk without accessing sensitive data?
The OS provides governance reporting that aggregates operational data into board-appropriate views. Compliance posture, control status, and trends are visible. Individual worker data is not.
What does officer due diligence require?
Officers must demonstrate reasonable steps to acquire WHS knowledge, understand operations and hazards, ensure appropriate resources, and verify compliance. The duty is personal and non-delegable. See the full guide. The OS produces the evidence trail for each element.
How does the governance overlay work across sectors?
The OS applies governance visibility at the board level while hazard profiles are scoped per division. An ASX-listed education provider gets education-specific hazard management with unified board reporting. The board sees one view.





