AI and automations

AI and automation built into psychosocial compliance, not bolted on

AI and automation built into psychosocial compliance, not bolted on

AI and automation built into psychosocial compliance, not bolted on

Safety and people leaders should not spend their time drafting documents, chasing evidence gaps, or manually syncing employee data. ReFresh handles the admin so your team can focus on the work that actually protects people.

Get a free 30 minute demo

Get a free 30 minute demo

A wide, serene shot of a modern Australian office at the golden hour transition — the moment when afternoon becomes early evening and the quality of light in a building shifts. The office is still active but winding down: a few workers are at desks finishing tasks, one is packing up, another is walking toward the exit with a bag over their shoulder.

How AI and automations work

How the OS reduces the admin burden on your team

uNIVERSAL BENEFITS

How the OS reduces the admin burden on your team

How AI and automations work

How the OS reduces the admin burden on your team

AI Compliance Agent

Automated compliance monitoring

HRIS and platform integrations

Enterprise automation

AI that handles psychosocial compliance documentation

  • Draft documents and policies from active framework requirements

  • Analyse incidents to suggest severity, root cause, and contributing factors

  • Review survey free-text to identify themes

  • Check documents against current requirements to flag gaps

  • Explain any framework requirement in plain language

  • Detect missing evidence and suggest tasks to close gaps


Available on Pro. Rolling out progressively.

How the AI compliance agent works

AI Compliance Agent

Automated compliance monitoring

HRIS and platform integrations

Enterprise automation

AI that handles psychosocial compliance documentation

  • Draft documents and policies from active framework requirements

  • Analyse incidents to suggest severity, root cause, and contributing factors

  • Review survey free-text to identify themes

  • Check documents against current requirements to flag gaps

  • Explain any framework requirement in plain language

  • Detect missing evidence and suggest tasks to close gaps


Available on Pro. Rolling out progressively.

How the AI compliance agent works

How Refresh works

AI and automation built into the compliance lifecycle

AI reduces the administrative burden that makes psychosocial compliance unsustainable for small teams. Integrations ensure your existing systems feed into your compliance programme automatically, and compliance evidence flows back.

What this enables

  • Drafts documents so your team reviews, not writes from scratch

  • Analyses incidents and suggests severity, root cause, and corrective actions

  • Detects evidence gaps and flags policy misalignment

  • Syncs employee data from your HRIS automatically

  • Monitors regulatory changes and identifies what in your system is affected

  • Connects to 20+ platforms so compliance data flows without manual work

A wide, meditative shot of a single long corridor in a large Australian workplace — a hospital, a university, or a government building — stretching from the foreground deep into the frame. The corridor is active but unhurried: a nurse walks toward the camera in the distance, a maintenance worker enters a doorway on the left, a manager exits a meeting room on the right carrying a folder.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

Does ReFresh integrate with our existing HRIS and WHS systems?

Yes. ReFresh integrates with major HRIS and WHS platforms including: * HiBob * Employment Hero * BambooHR * Workday * Deel * DoneSafe Integrations are configured during onboarding so that employee data, incident information, and other relevant records can flow between systems without manual duplication. If you are using a system with an API, it is likely we can connect to it. Integrations are optional and configured based on what adds value, so ReFresh fits into your existing environment rather than forcing you to change it.

How does ReFresh handle multi-site or multi-state organisations?

ReFresh is built for organisational complexity: * Site-level configuration: you can set up individual sites, offices, or business units with their own risk profiles, survey schedules, and control assignments. * Jurisdiction mapping: each site is mapped to the relevant state or territory WHS framework, so the compliance requirements displayed are specific to that location. * Rolled-up national view: while each site has its own data, leadership can view aggregated dashboards across the entire organisation to identify trends and compare risk profiles. * Flexible permissions: site managers can be given access only to their own location's data, while central teams see everything. This is particularly important for organisations operating across multiple Australian states, where the regulatory requirements differ.

Can we use just parts of the platform rather than the whole thing?

Yes. ReFresh is modular: * If you already have incident reporting in DoneSafe and engagement surveys in Culture Amp, you do not need to replace those. * You can use ReFresh for the capabilities your existing tools do not cover, such as risk assessment, compliance frameworks, legislation tracking, control management, and board reporting. * Incident data from other systems can be pulled in via integration, so everything connects without duplication. Several of our clients use ReFresh alongside existing WHS and HR platforms, running the psychosocial-specific compliance layer through ReFresh while keeping their other tools in place.

How are access controls and confidentiality managed?

ReFresh supports up to 45 different permission levels: * Admin users (HR, WHS, compliance leads) have access to the full view including risk registers, investigations, and reporting. * Individual employees see only their own submissions through a simplified personal view. * Sensitive cases (bullying complaints, active investigations) can be restricted to specific named users. * Board directors can receive their own governance-level view or automated reports. This is particularly important for psychosocial data, where confidentiality is not just good practice but a regulatory expectation.

Does ReFresh include a whistleblowing function?

ReFresh includes anonymous incident reporting, but it is not a dedicated whistleblower protection platform: * Employees can raise psychosocial concerns anonymously through the platform. * If your organisation has a separate whistleblowing channel (through an external provider), ReFresh sits alongside it. * The anonymous reporting function is designed specifically for psychosocial hazard and incident reporting rather than broader corporate whistleblowing.

How do investigations work in ReFresh?

When a psychosocial incident is reported, it enters a structured investigation workflow: * Assignment: the incident is assigned to an investigator with the appropriate access level. * Evidence collection: the investigator can attach documents, notes, interview records, and other evidence directly to the case. * Status tracking: the investigation moves through defined stages (received, under investigation, resolved, closed) with time stamps at each step. * Outcome recording: the final outcome, including any controls implemented as a result, is documented and linked back to the relevant risk register entry. * Audit trail: every action taken during the investigation is recorded, creating a complete evidence chain if the matter is ever reviewed by a regulator. The investigation workflow ensures nothing falls through the cracks and that every case has a documented resolution.

Is there a demo environment where we can explore the platform ourselves?

We offer multiple ways to see the platform: * Guided demo: Our team walks you through the platform in the context of your specific organisation and risk profile. * Interactive walkthrough: Available on our website for a quick self-guided look before booking a full demo. * 14-day free trial: Start exploring the platform and kick off your psychosocial compliance journey at your own pace.

GOT QUESTIONS?

Frequently asked questions

Does ReFresh integrate with our existing HRIS and WHS systems?

Yes. ReFresh integrates with major HRIS and WHS platforms including: * HiBob * Employment Hero * BambooHR * Workday * Deel * DoneSafe Integrations are configured during onboarding so that employee data, incident information, and other relevant records can flow between systems without manual duplication. If you are using a system with an API, it is likely we can connect to it. Integrations are optional and configured based on what adds value, so ReFresh fits into your existing environment rather than forcing you to change it.

How does ReFresh handle multi-site or multi-state organisations?

ReFresh is built for organisational complexity: * Site-level configuration: you can set up individual sites, offices, or business units with their own risk profiles, survey schedules, and control assignments. * Jurisdiction mapping: each site is mapped to the relevant state or territory WHS framework, so the compliance requirements displayed are specific to that location. * Rolled-up national view: while each site has its own data, leadership can view aggregated dashboards across the entire organisation to identify trends and compare risk profiles. * Flexible permissions: site managers can be given access only to their own location's data, while central teams see everything. This is particularly important for organisations operating across multiple Australian states, where the regulatory requirements differ.

Can we use just parts of the platform rather than the whole thing?

Yes. ReFresh is modular: * If you already have incident reporting in DoneSafe and engagement surveys in Culture Amp, you do not need to replace those. * You can use ReFresh for the capabilities your existing tools do not cover, such as risk assessment, compliance frameworks, legislation tracking, control management, and board reporting. * Incident data from other systems can be pulled in via integration, so everything connects without duplication. Several of our clients use ReFresh alongside existing WHS and HR platforms, running the psychosocial-specific compliance layer through ReFresh while keeping their other tools in place.

How are access controls and confidentiality managed?

ReFresh supports up to 45 different permission levels: * Admin users (HR, WHS, compliance leads) have access to the full view including risk registers, investigations, and reporting. * Individual employees see only their own submissions through a simplified personal view. * Sensitive cases (bullying complaints, active investigations) can be restricted to specific named users. * Board directors can receive their own governance-level view or automated reports. This is particularly important for psychosocial data, where confidentiality is not just good practice but a regulatory expectation.

Does ReFresh include a whistleblowing function?

ReFresh includes anonymous incident reporting, but it is not a dedicated whistleblower protection platform: * Employees can raise psychosocial concerns anonymously through the platform. * If your organisation has a separate whistleblowing channel (through an external provider), ReFresh sits alongside it. * The anonymous reporting function is designed specifically for psychosocial hazard and incident reporting rather than broader corporate whistleblowing.

How do investigations work in ReFresh?

When a psychosocial incident is reported, it enters a structured investigation workflow: * Assignment: the incident is assigned to an investigator with the appropriate access level. * Evidence collection: the investigator can attach documents, notes, interview records, and other evidence directly to the case. * Status tracking: the investigation moves through defined stages (received, under investigation, resolved, closed) with time stamps at each step. * Outcome recording: the final outcome, including any controls implemented as a result, is documented and linked back to the relevant risk register entry. * Audit trail: every action taken during the investigation is recorded, creating a complete evidence chain if the matter is ever reviewed by a regulator. The investigation workflow ensures nothing falls through the cracks and that every case has a documented resolution.

Is there a demo environment where we can explore the platform ourselves?

We offer multiple ways to see the platform: * Guided demo: Our team walks you through the platform in the context of your specific organisation and risk profile. * Interactive walkthrough: Available on our website for a quick self-guided look before booking a full demo. * 14-day free trial: Start exploring the platform and kick off your psychosocial compliance journey at your own pace.

Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Explore our full platform

Risk Intelligence

Understand psychosocial risk across your organisation

A striking, wide shot of a large Australian workplace at the precise moment of early morning when the first natural light enters the building. The office is empty — chairs tucked in, monitors dark, personal items on desks — but the light is extraordinary: a single shaft of warm, golden sunrise light is cutting diagonally across the full length of the floor through east-facing windows, illuminating dust particles in the air and casting long, defined shadows from the furniture across the floor. The light makes visible what is always there but normally unseen.

Safety Orchestration

Turn identified risks into a systematic response

A warm, grounded shot of a diverse group of seven or eight Australian workers mid-stride, walking together through a wide, light-filled corridor in a modern workplace — not marching, not posed, but moving naturally in the same direction at roughly the same pace, each in their own rhythm. The group spans roles visibly: one in hi-vis, one in scrubs, one in a collared shirt, one in smart-casual, one carrying a hardhat at their side. They are not looking at each other or at the camera. Each is moving forward with their own purpose, but the collective motion creates a visual sense of coordinated movement.

Governance and Evidence

Prove you acted systematically, on demand

A still, contemplative shot of a single, thick, professionally bound compliance document resting on a warm timber surface — a boardroom table or a polished desk — lit by late afternoon light coming through venetian blinds.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Request demo

Request demo

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Request demo

Request demo

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Request demo

Request demo