SIGN-OFFS & E-SIGNATURE

Capture policy acknowledgements with a full audit trail

Saying a policy was communicated is not the same as proving each worker read and accepted it. Sign-offs make workers read before they accept, then capture an acknowledgement or signature against the exact version, time-stamped.

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woman working comfortably on a laptop in a warm office setting

SIGN-OFFS & E-SIGNATURE

Capture policy acknowledgements with a full audit trail

Book a demo

SIGN-OFFS & E-SIGNATURE

Capture policy acknowledgements with a full audit trail

Book a demo

A WHS analyst in his late 20s working at a desk in a quiet corner of an open-plan office, leaning slightly forward toward a wide monitor with the focused expression of someone narrowing in on a specific detail. One hand is on the mouse, mid-click.

READ-GATED SIGN-OFF

Make people read before they accept

A sign-off only unlocks the accept button once the worker has moved through the document, so an acknowledgement reflects genuine engagement rather than a reflexive click.

ACKNOWLEDGEMENT & E-SIGNATURE

Capture a tick or a genuine signature

Choose a lightweight acknowledgement or a full wet-signature capture depending on what the policy needs, with the sign-off tied to the exact version the worker saw.

Two safety professionals — a regional WHS manager and a site HR coordinator — standing together at a high bench in a light-filled industrial office that overlooks a warehouse floor visible through interior windows behind them. They are both looking at a tablet the WHS manager is holding between them, angled so both can see. The HR coordinator is pointing at something on the screen with a pen. Their expressions are specific and purposeful — not general concern, but the look of two people identifying exactly where one particular issue is showing up.

AUTO-CHASED

Surface what is still outstanding

Pending sign-offs surface in the worker portal so workers can see what they still owe, which keeps collecting acknowledgements a matter of clearing a list rather than chasing by email.

AUDIT TRAIL

Prove who accepted what, and when

Every sign-off records the person, the document version and the timestamp, building the trail that answers the question an inspector or tribunal asks.

A WHS director in his early 50s standing at a large wall-mounted monitor in a bright, modern office, one hand in his pocket, the other holding a coffee, reviewing a dashboard display. The dashboard shows a grid-style layout with rows of coloured status indicators — greens, ambers, and a few distinct reds — but the specific content is not legible. He is not presenting to anyone. He is alone with the data, scanning it methodically, his expression that of someone identifying exactly where the gaps are before deciding what to do next.

GOT QUESTIONS?

Frequently asked questions

What is this module for?

Sign-offs and E-signature captures formal acknowledgement that workers have received and accepted a policy or document. It turns "we sent the policy around" into a recorded, signed acknowledgement you can rely on.

How do workers sign off?

Workers acknowledge documents assigned to them through the My ReFresh portal, applying an electronic signature to confirm they have read and accepted the policy.

What does the audit trail capture?

Each sign-off is recorded with who acknowledged the document and when, building a full audit trail. If a regulator or investigation asks whether a worker was made aware of a policy, the evidence is in the platform.

How does this support a defensible position?

Demonstrating that workers were informed of their obligations and the controls in place is part of showing you acted systematically. Captured sign-offs provide that evidence rather than relying on memory or an email thread.

GOT QUESTIONS?

Frequently asked questions

What is this module for?

How do workers sign off?

Workers acknowledge documents assigned to them through the My ReFresh portal, applying an electronic signature to confirm they have read and accepted the policy.

What does the audit trail capture?

How does this support a defensible position?