My ReFresh

A private worker portal for reporting, surveys and sign-offs

Safety only works if workers can take part. My ReFresh gives every worker a simple, private space to report incidents, complete surveys, sign off documents and read the policies that apply to them.

woman working comfortably on a laptop in a warm office setting

My ReFresh

A private worker portal for reporting, surveys and sign-offs

Safety only works if workers can take part. My ReFresh gives every worker a simple, private space to report incidents, complete surveys, sign off documents and read the policies that apply to them.

woman working comfortably on a laptop in a warm office setting

My ReFresh

A private worker portal for reporting, surveys and sign-offs

Safety only works if workers can take part. My ReFresh gives every worker a simple, private space to report incidents, complete surveys, sign off documents and read the policies that apply to them.

woman working comfortably on a laptop in a warm office setting
A close-up, over-the-shoulder shot of a worker's hands holding a phone in landscape orientation, with a simple, clean interface visible on screen — a short list with tick marks and a prominent button at the bottom, visible in structure and colour but not legible. The hands belong to someone in a high-vis work shirt with rolled sleeves — a logistics, construction, or warehouse worker. The background is a blurred outdoor loading dock or yard with a forklift and stacked pallets, warm afternoon light catching dust in the air.

access for all workers

Give every worker a calm, private space

My ReFresh opens on what matters to the individual, the sign-offs waiting on them, the surveys assigned to them and a direct route to report, with none of the administrative machinery behind it.

INCIDENT REPORTING

Report a concern and track what happens next

Workers report an incident in a few taps and can follow its status afterwards, so raising a concern is effortless and feels like being heard rather than shouting into a void.

Workers report an incident in a few taps and can follow its status afterwards, so raising a concern is effortless and feels like being heard rather than shouting into a void.

A wide, layered shot of a large open-plan office at mid-afternoon, captured from a slightly elevated angle — perhaps from a mezzanine or an internal staircase landing. The office is alive with normal activity: people at desks working, a pair walking between rows in conversation, someone standing at a printer, another heading toward a meeting room with a laptop under their arm. Nobody is doing anything related to compliance. Nobody is filling in a form or looking at a dashboard. The scene is entirely, deliberately ordinary — an organisation operating normally on a normal afternoon.
A logistics worker in his early 40s sitting alone in the cab of a parked delivery truck during a break, completing something on his phone. The truck is stationary with the engine off — keys visible on the dash, a water bottle in the cup holder, the driver's window slightly open. He is looking at the phone with the quiet focus of someone answering a series of questions honestly, in private, at his own pace. The phone screen is not visible.

secure survey access

Workers complete psychosocial risk surveys through a confidential portal

Distribute psychosocial risk surveys to workers through the employee portal where they are completed in a dedicated, confidential environment separate from the admin platform, with completion tracked by team, role, and location so your organisation maintains visibility into participation rates while protecting individual confidentiality.

policy acknowledgement

Psychosocial policy sign-offs with time-stamped acknowledgment tracking

Assign psychosocial safety documents and policies to workers for review, acknowledgment, and consent, with every sign-off time-stamped and recorded, producing documented evidence that your workforce has been informed as WHS law requires and visibility into who has signed off and who has not across every team and location.

A teacher in her mid-30s sitting in an empty school staffroom between classes, phone in one hand, tapping the screen with her thumb in a single decisive gesture — the motion of someone completing a sign-off, not reading a long document. Her bag and a stack of exercise books are on the table beside her. A wall clock shows mid-morning. Through a window behind her, a school oval is faintly visible. Her expression is neutral and task-oriented — this took fifteen seconds and she is already mentally moving to her next class.

GOT QUESTIONS?

Frequently asked questions

Frequently asked questions

What is My ReFresh?

My ReFresh is the worker-facing portal, separate from the administrative side of the platform used by HR and safety teams. It is where individuals report incidents, complete surveys, and sign off on policies.

Can workers report incidents anonymously?

Yes. Workers can report an incident through My ReFresh anonymously or with their name attached, and they can track the incidents they have raised over time.

What does a worker actually see?

A worker sees their own view:

  1. Raise a report

  2. Respond to surveys sent to them

  3. Acknowledge policies and documents assigned to them for sign-off

Permissions are controlled through Groups, so workers do not see administrative records or other people's matters.

Is the psychosocial safety portal confidential for workers?

Yes. Workers see only what is assigned to them, and psychosocial survey responses are protected by the same confidentiality controls as the main platform.

Can contractors and casual staff access the psychosocial safety portal?

Yes. Any worker can be given portal access regardless of employment type, so your entire workforce, including contractors and casual staff, can participate in the psychosocial safety programme.

GOT QUESTIONS?

Frequently asked questions

What is My ReFresh?

My ReFresh is the worker-facing portal, separate from the administrative side of the platform used by HR and safety teams. It is where individuals report incidents, complete surveys, and sign off on policies.

Can workers report incidents anonymously?

Yes. Workers can report an incident through My ReFresh anonymously or with their name attached, and they can track the incidents they have raised over time.

What does a worker actually see?

A worker sees their own view:

  1. Raise a report

  2. Respond to surveys sent to them

  3. Acknowledge policies and documents assigned to them for sign-off

Permissions are controlled through Groups, so workers do not see administrative records or other people's matters.

Is the psychosocial safety portal confidential for workers?

Yes. Workers see only what is assigned to them, and psychosocial survey responses are protected by the same confidentiality controls as the main platform.

Can contractors and casual staff access the psychosocial safety portal?

Yes. Any worker can be given portal access regardless of employment type, so your entire workforce, including contractors and casual staff, can participate in the psychosocial safety programme.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.

Don't just measure risk. Prevent it

Bring emotional, psychosocial, and leadership risk into one unified framework.